Privacy Policy for Focus Humanitarian Assistance Canada (

Focus Humanitarian Assistance (FOCUS) Canada considers the privacy of our visitors to be extremely important. This policy outlines the types of personal information collected and recorded by and how it is used.

How do we collect your information?

FOCUS Canada may request and collect non-personally identifiable information at various points throughout the site. When you access our website, we may automatically (i.e. not by registration) collect information that is not personally-identifiable (e.g. type of Internet browser and computer operating system used, domain name of the website from which you came, number of visits, average time spent, pages viewed).

Personal information is collected from donors who donate through our “Donate Now” page. Depending on the information and/or services requested, you may be asked to provide your name, email address, address, phone number, financial information (e.g. payment details), and similar details. It is important to us that the information you give when making an online donation remains secure. Financial information is used only for that particular transaction and is not retained.

How do we use your information?

Personal information is used primarily to process your donation and to provide you with a donation receipt for tax purposes.

FOCUS Canada does not share your name, postal address or email address with any other organization without your consent. FOCUS Canada may, however, share your information with third parties and/or worldwide affiliates in the following situations:

a) to complete your request, including processing your donation transaction and/or replying to queries made via the email address in the ‘Contact Us’ page of our website. Note: Your financial information will not be sold, exchanged, transferred or given to any other company for any reason whatsoever other than for the express purpose of facilitating the completion of your donation transaction or replying to your query via email;

c) to measure the usage of the website and improve content;

d) to better understand donor needs and profiles, and assess improvement in services,

e) to contact you about an upcoming FOCUS/ affiliate event or to conduct online surveys; and

f) to share your information with the authorities in response to a legal order or official request, or when we believe you have acted in violation of our Terms of Use.

You may opt out of email communications at any time by clicking the unsubscribe link that is included at the bottom of every email communication from FOCUS Canada.

Do we disclose any of your information to third parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist FOCUS Canada in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other third parties for marketing, advertising or other uses.

Log Files

Like many other websites, makes use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies uses cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser.

If you wish to disable cookies, you may do so through your individual browser option.

Links to third-party sites

The FOCUS Canada website provides links to several third-party websites. FOCUS Canada is not responsible for the content/opinions of third-party websites, or for the privacy policies of third-party websites. Since we do not control those websites, we encourage you to review the privacy policies of those websites prior to any use.

Children’s Information

We believe it is important to provide added protection for children online. does not knowingly collect any personally identifiable information from minors as defined by Canadian law.

Online Privacy Policy Only

This Privacy Policy is valid for visitors to our website and applies only to our online activities and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.


This Privacy Policy was last updated on: May 29th, 2014 and FOCUS Canada may update this Privacy Policy from time to time.

If you require any more information or have any questions about our Privacy Policy, please contact us by email at